★★★★

3,364 Guest Reviews

A 4.5 average across every platform we operate on: 4.6 on Airbnb across 2,564 reviews, 8.1 on Booking.com across 707, and 4.3 on Google across 93. Real stays, real guests — and every number verifiable on the platform it came from, including our Google Business Profile.

Weighted average of all 3,364 published guest reviews synced from Airbnb, Booking.com, and Google as of July 2, 2026.

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Independently verified

Our real numbers, platform by platform

Review scores drive Airbnb search rank, Booking.com placement, and Google local pack visibility — the channels that fill calendars. That is exactly why we publish our actual ratings rather than marketing numbers. Airbnb and Booking.com figures are synced directly from our property-management system across the full portfolio; Google figures come from our public Business Profiles.

Airbnb
4.6 ★
2,564 guest reviews · 77% five-star · see our host profile
Booking.com
8.1 / 10
707 guest reviews across the portfolio
Google — Airport branch
4.3 ★
85 public reviews · Sky Suites HQ, Airport Residential
Google — Labone
4.1 ★
8 public reviews · Sky Suites Labone

Figures as of July 2, 2026: 3,364 published guest reviews portfolio-wide. Airbnb average 4.64 of 5; Booking.com average 8.1 of 10; Google 4.3 across 93 reviews. Each listing also carries its own public rating on the platform it is listed on. Expedia listings are distributed but review sync is not yet connected.

Fresh from the booking platforms

What Airbnb and Booking.com guests said this season

A selection of recent five-star reviews synced from Airbnb and Booking.com through our property-management system. Guest surnames are abbreviated for privacy; every review is public on the listing it was left on.

★★★★★

"Absolutely amazing from start to finish, thank you so much for having us. I literally booked this apartment a few hours before my stay and everything was seamless. The team are absolutely fabulous, their customer service is unmatched. Please do not hesitate to book, you will not regret."

Noelie T. A. · June 2026Airbnb
★★★★★

"Excellent accommodation with outstanding hospitality. The property was clean, secure, and accurately matched the listing. Communication with the host was prompt and professional. Highly recommended for both business and leisure travelers."

Samuel K. K. · Labone · June 2026Airbnb
★★★★★

"We had a lovely stay with my mum and son. The place was clean, comfortable, and exactly as described. The staff were receptive, friendly, and very helpful throughout our stay. We'd happily recommend it and would stay again."

Carla C. B. · June 2026Airbnb
★★★★★

"Mohammad and Co. - amazing host, was able to accomodate a last minute request, very grateful. Would highly recommend."

Ama L. · June 2026Airbnb
★★★★★

"The location is very ideal for meetings and engagements around the airport area, you can walk to the Accra mall and find lots of amenities nearby. It is very comfortable and good value for money." Listed under "Negative": nothing.

Mohammed K. M. · Airport Residential · May 2026Booking.com
★★★★★

"I love everything about the place. There are restaurants close to the apartment."

Michael Y. · May 2026Booking.com
In our guests' own words

Real reviews, real names, unedited

Every review below is quoted word-for-word from our public Google Business Profile, with the reviewer's name and date. We include four-star reviews alongside five-star ones — because owners deserve to see how we actually perform, not a highlight reel.

★★★★★

"I had a wonderful stay at this apartment. From the moment we arrived the staff were welcoming and friendly, always greeting us with a smile and making sure we felt comfortable. The check in process was smooth and efficient. The room was spotless and well maintained, with a lovely view. The beds were comfortable and everything felt fresh and tidy. My kids absolutely loved the pool. It was clean, well kept, and the perfect way to spend our afternoon. The bathroom was also exceptionally clean with all the amenities we needed readily available. I was pleasantly surprised by how fast and reliable the WiFi was. Overall the stay was top notch. We'll definitely be returning on our next trip."

Agatha Potrzebowski · October 2025Google
★★★★★

"The apartments are very beautiful, clean, and exactly like the pictures on the booking site. At first, I was a bit hesitant, but once I arrived, the warm welcome made me feel at home. It was a wonderful experience! Every time I come to Accra, or when my family visits, we will definitely stay here again because it's truly comfortable, clean, and beautiful. Special thanks to Ema at the reception — she was so kind and professional, and her hospitality made me love the place even more."

AMINA AFCI · August 2025Google
★★★★★

"I enjoyed my short stay here. Surroundings were clean and peaceful. Mr. Mohammed Fatal, Emma, Loretta, and the rest of team were of great help and offered great service. Would definitely be back another time."

Peter Addison-Ankrah · December 2025Google
★★★★★

"Found based on reviews, it proved to be an excellent place to stay in Accra. It's close to the airport and convenient." (Translated from Italian)

Pino Fumarola · November 2025Google
★★★★★

"This is a beautiful Airbnb apartment and ticks all the marks for me."

Rockson Amusah · October 2025Google
★★★★★

"Clean facilities, friendly staff, well located. Defiantly a wonderful place to stay."

Kwame Acheampong · August 2025Google
★★★★★

"Good environment, serene, good service, nice staff."

Dilichi Maduako · December 2024Google
★★★★★

"Very private and quiet. Excellent amenities and services."

Yaa Benewaa · September 2024Google
★★★★★

"Very nice place where we enjoyed with family! Nice friendly team with care, keep on! Thanks a lot!"

Casey Evans · March 2024Google
★★★★

"Great place. Stayed at the 2 bedroom apartment for 10 days. Great customer service."

Jemimah Iso · January 2025Google
★★★★

"One of many exquisite Airbnb facilities in Accra."

Barletey Bernard Puplampu · May 2025Google
★★★★

"The bed was comfortable, the food although limited was good. The kitchen was under staffed. The lady who checked us in had great customer service skills. That all went away during check out. The young lady who checked us in need to be allowed to train the entire staff. Also, great location, close to the airport."

Daystar LLC · May 2025Google
★★★★

"Nice private place. However, the bed is not very comfortable. It sinks in the middle when you lie down, which can cause back pain..."

Fidèle A. · December 2024Google

All reviews quoted verbatim from public Google Business Profile reviews of Sky Suites locations in Accra. Where a review has been shortened for space, nothing has been added or reworded. View the complete, unfiltered review history on Google Maps.

Why this matters for owners

Reviews are not vanity. They are revenue.

Every major booking platform now ranks listings primarily on review score, review velocity, and response quality. A 4.7-star Airbnb listing earns 30–50% less visibility than a 4.9-star one in the same neighborhood. Sky Suites' portfolio-wide review discipline is one of the structural reasons our owners outperform self-managed competitors month after month.

Higher Airbnb search rank

Listings consistently scoring 4.9+ are surfaced earlier in Airbnb's search results, which compounds over time into 2–3× more bookings.

Booking.com Genius placement

Our portfolio carries Genius and Preferred Partner status — markers Booking uses to flag top-quality stays, lifting CTR (click-through rate) by 20–40%.

Google Local Pack signal

A well-maintained Google Business Profile with steady, responded-to reviews pushes Sky Suites into the Google local pack for "Airbnb management Accra", which sends qualified owner leads directly to us.

Higher achievable ADR

ADR (average daily rate) tracks review score. A well-reviewed Sky Suites unit can command $20–$60 more per night than an identical unit with weaker reviews — pure margin to the owner.

The operations behind every 5 stars

How Sky Suites earns reviews this consistently

There is no single trick. There is a system. Sky Suites runs an in-house operations stack purpose-built to protect every checkpoint that affects a guest's rating — pre-arrival, on-arrival, in-stay, and post-checkout. Owners benefit because the system runs whether they are in Accra, Dubai, London, or asleep.

  • 01
    Pre-arrival communication standards. Every guest receives a structured sequence of messages — confirmation, pre-stay tips, day-of check-in, in-stay check-in, post-stay thank-you — within defined response time SLAs.
  • 02
    Cleaning audits, not cleaning hopes. In-house housekeepers follow photo-verified checklists. Random spot inspections catch issues before guests do.
  • 03
    In-stay recovery. If something is off, we hear about it during the stay — not in a review afterward. Empowered team members can ship a replacement amenity, send maintenance, or offer compensation on the spot.
  • 04
    Listings that match reality. Photography, descriptions, and amenity lists are honest. Guests arrive expecting exactly what they get — the #1 driver of five-star reviews.
  • 05
    Review response discipline. Every review — five-star or otherwise — receives a personalised, public response within 24 hours. This affects future guests deciding between us and a competitor.
About the author
Mohammad Fattal, founder and CEO of Sky Suites, Accra's leading short-term rental management company

Mohammad Fattal

Founder & CEO, Sky Suites

Mohammad founded Sky Suites in Accra and scaled it to 100+ managed units across seven neighborhoods, earning recognition from both AirROI and Airbnb as the #1 short-term rental management company in Accra. He has spoken at AREF 2026 and ARCE 2025 on STR operations, dynamic pricing, and the Ghana property market.

Direct contact: ceo@skysuites.pro · +233 27 099 7700

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Want your unit to earn reviews like these?

Owners who hand Sky Suites the keys typically see review counts and ratings climb within 60–90 days. Better reviews mean better search rank, higher rates, and stronger annual revenue — without you lifting a finger.

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